eeji Terms & Conditions

Welcome to eeji ("we," "us," "our," or the "Platform"). eeji is an online gaming platform operated under a valid license issued by the Philippine Amusement and Gaming Corporation ("PAGCOR"). The Platform is accessible at eeji.asia and provides registered players with access to bingo, slot games, live casino tables, arcade fishing games, and sports betting services (collectively, the "Services").

These Terms & Conditions ("Terms") govern the relationship between eeji and any individual ("you," "Player," or "User") who accesses, registers on, or uses the Platform. These Terms should be read alongside the eeji Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

Your continued use of the Platform following any update or revision to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most current version is always accessible at eeji.asia/terms-conditions.

For the purposes of these Terms, the following definitions shall apply:

To be eligible to register and use the Platform, you must satisfy all of the following conditions at all times:

• You are at least twenty-one (21) years of age;
• You are a resident or are physically located within the Philippines, or are otherwise legally permitted to participate in online gaming under the laws of your jurisdiction;
• You are not on any PAGCOR self-exclusion list or any other exclusion register maintained by eeji or a relevant authority;
• You are not acting on behalf of another person or using another person's identity or payment methods;
• You are registering and playing on a personal, non-commercial basis;
• You are of sound mind and not under the influence of any substance that impairs your judgment when engaging in gaming activity;
• You have not been previously excluded from eeji or had a prior Account terminated for breach of these Terms.

eeji reserves the right to request documentary proof of age, identity, and location at any time. Failure to provide satisfactory documentation within the timeframe specified by eeji may result in Account suspension.

Each individual may hold only one (1) registered Account on the Platform. The creation of duplicate, multiple, or linked accounts by the same individual is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of balances.

When registering, you agree to provide accurate, current, and complete information, including your legal full name, date of birth, Philippine mobile number, and valid identification details. You must promptly update your Account information if any details change.

You are solely responsible for maintaining the confidentiality of your login credentials. Any activity that occurs on your Account — regardless of whether you authorized it — is your responsibility unless you have notified eeji of a suspected security breach. eeji strongly recommends enabling two-factor authentication (2FA) via SMS OTP for all accounts.

KYC Verification: Before processing your first withdrawal, eeji is required by PAGCOR regulations to verify your identity. You will be asked to submit a clear copy of a valid Philippine government-issued ID (e.g., Philippine Passport, Driver's License, UMID, or PhilSys ID) and, where required, proof of address. eeji reserves the right to request additional documentation at its discretion.

eeji reserves the right to suspend or terminate any Account where information provided is found to be false, misleading, incomplete, or unverifiable.

All financial transactions on eeji are conducted in Philippine Pesos (PHP / ₱). eeji does not process transactions in foreign currencies. The following terms apply to all deposits and withdrawals:

5.1 Deposits

• The minimum deposit amount is ₱100 (one hundred Philippine Pesos).
• Accepted deposit methods include GCash, Maya (formerly PayMaya), QR Ph, BPI, BDO, Metrobank, UnionBank, InstaPay, PESONet, and 7-Eleven CLiQQ.
• Deposits via GCash and Maya are typically credited to your eeji wallet within sixty (60) seconds of successful processing.
• eeji does not charge transaction fees on deposits; however, your payment service provider may impose their own charges.
• You may only deposit funds that belong to you. The use of third-party payment accounts is prohibited.

5.2 Withdrawals

• The minimum withdrawal amount is ₱200 (two hundred Philippine Pesos).
• Withdrawals may only be processed to a payment method that is registered in the same name as your eeji Account.
• KYC verification must be completed before any withdrawal is processed.
• GCash and Maya withdrawals for verified accounts are typically processed within five (5) minutes.
• Bank transfer withdrawals (BPI, BDO, Metrobank) typically settle within two to four (2–4) business hours.
• eeji reserves the right to conduct enhanced due diligence checks on withdrawal requests, which may extend processing times.
• Bonus Funds are not directly withdrawable. Only cash balance derived from completed wagering of Bonus Funds in accordance with applicable terms may be withdrawn.

5.3 Anti-Money Laundering

eeji complies with all applicable Philippine Anti-Money Laundering Act (AMLA) obligations. Deposits made to an Account must be wagered at least once before withdrawal. eeji may request source-of-funds documentation for large transactions and is required to report suspicious transactions to the Anti-Money Laundering Council (AMLC) as mandated by law.

eeji offers various promotional incentives including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and VIP loyalty rewards. All promotions are subject to the following general conditions in addition to any specific terms attached to each individual offer:

• Each bonus or promotional offer has a specified wagering requirement, minimum odds, eligible game category, validity period, and maximum withdrawal limit, which will be stated in the individual promotion terms.
• Unless stated otherwise, a standard wagering requirement of 18x (eighteen times) the bonus amount applies before bonus-derived funds become withdrawable.
• Bonus Funds must be used within their designated validity period. Expired Bonus Funds will be forfeited without notice.
• eeji reserves the right to modify, suspend, or withdraw any promotional offer at any time with or without prior notice.
• Bonuses are issued to one Account per person, per household, per IP address, and per device. Attempts to circumvent this restriction will result in forfeiture of all associated bonuses and potential Account termination.
• In the event of a conflict between bonus terms and general Terms, the specific bonus terms shall prevail for the purpose of that promotion.

The following activities are strictly prohibited on the eeji Platform. Violation of any of these provisions may result in immediate Account suspension, permanent ban, and forfeiture of all balances:

• Underage gambling: Allowing or facilitating access by persons under 21 years of age;
• Fraud & chargebacks: Making fraudulent deposits, initiating unauthorized chargebacks, or using stolen or unauthorized payment methods;
• Bonus abuse: Creating multiple accounts to exploit promotional offers, using automated systems to qualify for bonuses, or any other manipulation of promotional mechanics;
• Collusion: Cooperating with other players to gain an unfair advantage in any game, including chip dumping in poker or live casino games;
• Exploitation of errors: Taking advantage of technical malfunctions, software errors, or obvious pricing mistakes in sports betting odds;
• Automated play: Using bots, scripts, automated betting systems, or any software that interacts with the Platform without human input;
• Money laundering: Using the Platform for any purpose associated with the proceeds of crime or money laundering in violation of the AMLA;
• Impersonation: Misrepresenting your identity, using another person's Account, or providing false documentation during KYC;
• Interference: Attempting to reverse-engineer, hack, disrupt, or interfere with the Platform's technical infrastructure or game systems.

All games offered on eeji are governed by their individual game rules, which are made available within the game interface. By participating in any game, you accept the applicable rules for that game.

eeji's slot games and random-number-based games are powered by certified Random Number Generator (RNG) technology. RTP (Return to Player) percentages are independently audited and published within each game's information panel. The theoretical RTP of each game is determined by the respective game developer and reflects the expected long-term average return over millions of game rounds; it does not guarantee specific results in any individual session.

In the event of a technical fault during a game session — including disconnections, server errors, or software malfunctions — eeji reserves the right to void affected bets and return the relevant wager amounts to the Player's Balance. eeji is not liable for losses arising from technical failures that are beyond its reasonable control.

For live dealer games, the result of each round is determined by the physical actions of the dealer. In the event of a dispute concerning a live game result, eeji's recorded video footage of the relevant round shall be the definitive record.

eeji provides the following responsible gaming tools, accessible from your Account settings at no cost:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Session Time Alerts: Receive notifications after a specified duration of continuous play;
• Loss Limits: Cap the maximum amount you are permitted to lose within a defined period;
• Cooling-Off Period: Temporarily suspend access to your Account for a self-defined period of 24 hours to 6 weeks;
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Once activated, self-exclusion cannot be reversed for the chosen duration.

eeji also complies with PAGCOR's mandatory responsible gaming reporting requirements. If eeji's monitoring systems identify patterns consistent with problem gambling, eeji may proactively contact the Player or impose temporary protective restrictions on the Account.

Players who require independent support are encouraged to contact PAGCOR's responsible gaming office directly. eeji supports and cooperates fully with PAGCOR's player protection mandate.

All content on the eeji Platform — including but not limited to the eeji name, logo, software, game interfaces, graphics, text, audio, video, and design elements — is the exclusive property of eeji or its licensed content providers and is protected by applicable Philippine intellectual property laws and international conventions.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Platform without eeji's prior written consent.

eeji collects, processes, and stores personal data in accordance with its Privacy Policy, available at eeji.asia/privacy-policy, and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Your data will be used for account management, regulatory compliance, KYC verification, fraud prevention, and, where you have opted in, marketing communications.

eeji will not sell your personal data to third parties for commercial purposes. Data may be shared with PAGCOR, the AMLC, and other regulatory authorities as required by law.

To the fullest extent permitted by applicable Philippine law, eeji's total liability to you for any claim arising from your use of the Platform — whether in contract, tort, or otherwise — shall not exceed the amount of your deposited funds held in your Account Balance at the time of the relevant event.

eeji shall not be liable for:

• Loss of profits, revenue, business, data, or goodwill;
• Indirect, consequential, incidental, or punitive damages;
• Losses arising from your failure to comply with these Terms;
• Losses resulting from third-party service interruptions, including payment processors, internet service providers, or game content providers;
• Technical failures, downtime, or service interruptions that are outside eeji's reasonable control.

Nothing in these Terms shall limit eeji's liability for fraud, gross negligence, or death or personal injury caused by eeji's negligence, to the extent such limitation is prohibited by Philippine law.

eeji reserves the right, at its sole discretion, to suspend or permanently close any Account at any time, including in the following circumstances:

• Breach of any provision of these Terms;
• Suspected fraud, money laundering, or other criminal activity;
• Provision of false, misleading, or unverifiable account information;
• Failure to complete KYC verification within a reasonable period;
• Account inactivity exceeding twelve (12) consecutive months;
• Receipt of a regulatory instruction from PAGCOR or any competent authority;
• Detection of multiple accounts linked to the same individual.

Upon termination for breach, eeji reserves the right to forfeit any balance in the Account, including real-money funds, in addition to any Bonus Funds. Where termination is not related to breach or misconduct, eeji will return the verified cash balance to the Player via their registered withdrawal method after completing required compliance checks.

You may request Account closure at any time by contacting eeji support via live chat. Closure requests are subject to settlement of any pending bets and completion of pending withdrawal transactions.

If you have a complaint regarding any aspect of your eeji Account or our Services, you should first contact eeji's customer support team via live chat at eeji.asia. eeji will acknowledge all formal complaints within twenty-four (24) hours and aim to provide a substantive resolution within seven (7) business days.

If you are not satisfied with eeji's resolution of your complaint, you may escalate the matter to PAGCOR as the licensing and regulatory authority for the Platform. PAGCOR's complaint and arbitration procedures shall apply to unresolved disputes between eeji and its Players.

eeji's records — including game logs, transaction histories, and communication records — shall constitute prima facie evidence in any dispute resolution process, subject to any contradicting evidence submitted by the Player.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to the Presidential Decree No. 1869 (PAGCOR Charter), Republic Act No. 10173 (Data Privacy Act), Republic Act No. 9160 as amended (Anti-Money Laundering Act), and any applicable PAGCOR regulations and circulars.

You irrevocably submit to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines in respect of any dispute arising out of or in connection with these Terms or your use of the Platform.

eeji reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Players via a notice on the Platform or by SMS to your registered mobile number at least seven (7) days before the changes take effect, unless immediate changes are required for legal or regulatory compliance reasons.

Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and request Account closure.

The version of the Terms in effect at the time of any dispute shall govern the resolution of that dispute.

For any inquiries, complaints, or support requests related to these Terms or your eeji Account, please contact us through the following channels:

These Terms & Conditions were last reviewed and updated on 1 January 2026. If you have any questions about specific clauses, our support team is available to clarify at any time.